Something bad has happened in your community, and you know you have limited information about what’s going on. How do you harness the power of social media to build situational awareness? There are hundreds or even thousands of people in your community actively providing information, but how to do you get it? Sarah Miller, MS, CEM, emergency preparedness manager, City of Auburn, Washington, presented an overview of social media data mining that will introduce you to some key concepts and platforms, along with basic search techniques. She is vice president of IAEM-USA Region 10 and professional development & research coordinator for the Emerging Technology Caucus. Note that this is not an introductory webinar, and participants should have a basic knowledge of how social media works. View webinar recording below.