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Dan Norris, CMCT
Chris Clarke-Epstein
Rebecca Costa
Madhu Beriwal
Richard A. Clarke
Dan Norris, CMCT
YES ― the word we all want to hear more often! What is it that causes people to say "YES" to the requests of some and, at the same t ime, say "NO" to the same request made by others? Do the successful influencers have some invisible power that makes it possible for them to get what they want? And do those of us who are less successful at convincing and persuading others have to resign ourselves to the fact that it will always be the case?
Join Dan Norris, a lively, energetic and effective presenter who specializes in the science of ethical influence. He is one of only a few individuals worldwide who currently hold the Cialdini Method Certified Trainer designation. CMCT is a specialization in the psychology of persuasion―earned directly from Dr. Robert Cialdini, the world’s most cited living expert in the field of influence, persuasion, human compliance and negotiation. Dr. Cialdini is the author of Influence: Science & Practice, which has sold more than two million copies, and Yes! 50 Scientifically Proven Ways to be Persuasive, which has been on the New York Times, USA Today & Wall Street Journal bestseller lists.
Dan helps organizations take the latest scientific research out of the laboratory and apply it in their own day-to-day sales, leadership and customer service applications. His entertaining presentation style weaves humor, stories and science together in a way that quickly involves the audience, who take away ideas they can apply immediately. Dan has a philosophy that focuses on employee development ― investing only in tools, training, coaching and outcome assessments that have been shown to positively change behavior.
Chris Clarke-Epstein, CSP
Chris Clarke-Epstein, CSP, is a student of words ― both spoken and written, a lover of storytelling ― both true and slightly stretched, and a master of changes ― both big and small. An award- winning speaker, trainer and author, she has created and presented programs that inspire people to look at their world from a fresh perspective, apply new knowledge, and implement change.
Author of and contributor to more than 13 books, Chris’ most recent book, 78 Important Questions Every Leader Should Ask and Answer, challenges readers to expand their understanding of what being a leader means and requires. Just like her programs, Chris’ books tell stories of real people living in the real world, encouraging readers and participants to reevaluate and rediscover their ability to have the lives they want. Chris is a member and former president of the National Speakers Association. She has earned its highest certification, the Certified Speaking Professional (CSP) credential.
Rebecca Costa
Rebecca Costa is a rare individual ― part sociologist, biologist, historian and business maven ― who sees the struggles to solve the big issues of the day in a controversial new light. An authori ty on complex problem solving and global trends, and author of The Watchman’s Rattle, Rebecca illuminates the ways in which the rapid pace of change, in every aspect of our lives, has outstripped our brain’s ability to cope.
Her work reveals that our paralysis in the face of mounting problems ― terrorism, financial meltdowns, unstoppable oil spills, growing violence, the reappearance of pandemic viruses, and all the rest — can be understood in terms of a gap between what the human brain is able to comprehend and the complexity of the modern world. Rebecca holds out hope and offers solutions for the way forward. She fervently believes that each of us has the ability to solve complex problems through a spontaneous, intuitive flash of “insight” — an emerging capability in the human brain that neuroscientists have observed and documented. Such “Aha!” moments can be encouraged to enhance one’s ability to solve seemingly intractable problems. In her speaking presentations and in her book, Rebecca demonstrates how our brains can be trained to develop and sharpen “insight on demand,” thereby equipping us to solve the dangerous, complex problems now facing us at home and around the world.
Madhu Beriwal
IEM President and CEO Madhu Beriwal has more than 27 years of experience in disaster and emergency management, homeland security, national defense, and the use of information  technology to resolve complex protection issues. She was the corporate architect of “Hurricane Pam,” an innovative scenario-based exercise that drove catastrophic hurricane planning for 13 parishes and more than 300 participants in Southeastern Louisiana. In their 2006 report on Hurricane Katrina, the U.S. Senate referred to "Hurricane Pam" as “a unique planning endeavor that resulted in functional plans that were … actually put to use in real-life situations before, during, and after Hurricane Katrina.”
Recognizing a need to apply science and objectivity to public protection decisions, Ms. Beriwal was the first to develop and apply quantitative performance measures for one of the most challenging Federal protection programs prior to 9/11. She has provided corporate leadership for the creation of decision support tools that help officials at all levels save lives during technological hazards. These tools provide response recommendations for millions of possible scenarios, and reduce the time required to make response decisions.
Ms. Beriwal has measured and improved preparedness and response for large-scale military programs, overseen the development of simulation-based acquisition tools for billion-dollar chemical-biological defense programs, and developed frameworks for terrorism prevention and analysis and mitigation of insurgent actions overseas. She has played a key role in developing requirements analysis for multi-million dollar emergency management software tools, analyzing and recommending information technology staffing, and developing architecture and tools for simulation-based acquisition—all for protection programs with lifecycle budgets ranging to more than $2B.
Recently named a 2011 Enterprising Woman of the Year by Enterprising Women magazine, Ms. Beriwal is a guest lecturer at the Homeland Security Executive Leadership Program at the Naval Postgraduate School’s Center for Homeland Defense and Security. She is a frequent speaker at conferences, such as the International Association of Emergency Managers conference and the World Conference on Disaster Management. She is a former member of the prestigious Army Science Board and the Defense Science Board’s Task Force for Intelligence Needs on Homeland Defense, created at the request of the DoD and the CIA to address counter-terrorism intelligence requirements for homeland defense.
Richard A. Clarke
Richard A. Clarke is an internationally recognized expert on security, including homeland security, national security, cybersecurity, and counterterrorism. He is currently Chairman of Good H arbor Security Risk Management, an on-air consultant for ABC News and teaches at Harvard's Kennedy School of Government. Mr. Clarke served the last three Presidents as a senior White House Advisor. Over the course of an unprecedented 11 consecutive years of White House service, he held several titles, including Special Advisor to the President for Cybersecurity
Prior to his White House years, Mr. Clarke served for 19 years in the Pentagon, the Intelligence Community, and State Department. During the Reagan Administration, he was Deputy Assistant Secretary of State for Intelligence. During the George H.W. Bush Administration, he was Assistant Secretary of State for Political-Military Affairs and coordinated diplomatic efforts to support the 1990-1991 Gulf War and the subsequent security arrangements.
As Chairman of Good Harbor Security Risk Management, Mr. Clarke advises clients on a range of issues including: Corporate security risk management, Information security technology, dealing with the Federal Government on security and IT issues,and counterterrorism. Mr. Clarke is also a best-selling author of Against All Enemies: Inside America’s War on Terror, Breakpoint, Scorpion’s Gate, Your Government Failed You and Cyber War: The Next Threat to National Security and What to Do About It.
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