internet policies

IAEM Consumer Data Privacy, Member Contact Information,
Security, Return and Shipping Policies

1.  Consumer Data Privacy Policy

The International Association of Emergency Managers (IAEM) has created this privacy statement in order to demonstrate our firm commitment to our visitor’s privacy.  The following discloses our information gathering and dissemination practices for this website. 

• Our site uses an order form for customers to request information, products, and services.

• We collect visitor’s contact information including e-mail addresses and financial information. Contact information from the order form is used to send orders to customers. The customer’s contact information is used for communicating with our customers on related issues. We may send mailings through the U.S. Postal Service or other standard carrier to the address a customer provides.  

• Financial information that is collected is used to bill the purchaser for products or services.

• All information submitted is considered confidential in nature and will not be disclosed to anyone except under a subpoena in a court of law.

2. Member Contact Information

• Member contact information may be distributed by IAEM Headquarters to a third party for list rental. Members may opt out by checking the “exclude contact information” box in their online member profile.
• Please be aware that official IAEM Board and member lists are the property of IAEM, and they may not be used without permission. Duplication of member contact information is strictly prohibited.
• Please email info@iaem.com if you would like more details about how to access our lists on a rental basis. You also may be interested in other opportunities to make IAEM participants aware of your products and services – monthly print and electronic newsletter advertising, exhibit displays at gatherings of more than 2,500 practitioners, and more.

3.  Security Method of Transmission

We use state-of-the-art technology to encrypt your financial information before it is sent.  This sophisticated system scrambles your financial date as it travels from your computer to our website; making is useless to anyone but IAEM and software service contractor Integrated Software Solutions, Inc. (ISS).

4.  Return Policy

Your satisfaction is guaranteed. IAEM merchandise sold through the online store may be returned for credit on the card used for purchase. IAEM memberships and certification payments are non-refundable. Meeting cancellations are subject to the individual cancellation policies established for the meeting.

5.  Shipping Policy

We ship our products via United States Postal Service or other standard carrier.  Merchandise costs include shipping.